Points and discounts program

You earn 3 points for every euro of the products’ price (excluding VAT) in each purchase.
100 points = €1 discount on your next purchases.
When you sign up we give you 125 points.
Points expire after 365 days.
You can check your balance and its history in My account.

All customers registered at www.cuerdaspulsadas.com take part, both in online purchases and in orders placed by telephone or email.
The points of each product are shown on its page, and the total for the order is shown in the cart. They are calculated only on the price of the products: shipping costs and the payment method do not count.
The points of a purchase are added to the available balance once the order is completed; they are not added for cancelled or unpaid orders. They cannot be used in the same purchase in which they are earned.
Points are redeemed in blocks of 100 (minimum 100), and the discount can never exceed the amount of the order. The discount is applied to the final price of the purchase, VAT included where applicable, so it may affect other promotions that depend on the order amount (for example, the 5% discount on orders over €200).
Points can only be exchanged for discounts on purchases in the shop: they cannot be refunded in money or transferred.
The points programme cannot be combined with the permanent discount for luthiers.
Cuerdas Pulsadas may change the points assigned to each product or end the programme at any time without notice. Orders already placed will not be affected, and the available balance can still be redeemed under these conditions until it expires.