FREQUENTLY ASKED QUESTIONS

How to apply for the luthier discount?

There is a permanent discount for luthiers, just send us an email and we will enable it in your account.

After this action is completed, the discount will automatically be applied in all your future purchases.

How to post an instrument for sale?

The lute market is a free service, you only need to send us by email the texts and pictures of your instrument and we will take care of the rest.

How to track my order?

After your order has been shipped, you will receive automatic notifications by email as soon as the parcel status is changed.

In addition, you can always visit your profile, access your orders and when opening a order you will have a direct link to track the parcel status.

How to download an invoice?

After your payment has been received, you will receive an invoice by email

In addition, you can always visit your profile, access your orders and when opening a order you will have a direct link to download the invoice in PDF format.

SEND US AN EMAIL

We are here to help you! There are lot of strings and calculations so please send us an email if you need help and assistance.

  • hola@cuerdaspulsadas.com
  • +34606321875

 

or send us un email by ysing this contact form: